Recruitment

National Occupational Standards

This suite of National Occupational Standards was previously titled 'Recruitment Consultancy' and was approved in 1998. Throughout 2004, the Standards were under review and UK wide consultation. The revised Standards were approved by the UK Consultative Group of the National Occupational Standards Board (which includes QCA, SQA, ACCAC and SSDA) in February 2005.

Representatives from key stakeholders and employers demonstrated a strong commitment from their constituents for the retention and review of these National Occupational Standards as they are used widely by Recruitment practitioners.

These standards will now expire in January 2010.

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Full suite of National Occupational Standards (PDF, 741k)

Acrobat document

Qualification Structures (PDF, 23k)

Acrobat document

Assessment Strategy (PDF, 24k)

Unit Catalogue

Unit Title
R1 Evaluate and develop own contribution to the service
R2 Ensure your own actions reduce risks to health and safety
R3 Ascertain client requirements and maintain contact
R4 Attract and retain job-seekers
R5 Take and circulate vacancy details
R6 Support and co-ordinate job seekers in taking up employment offers
R7 Conduct interviews to support the recruitment process
R8 Conduct follow up procedures with job seekers
R9 Co-ordinate the recruitment and activities of temporary workers
R10 Use web-based technologies for recruitment
R11 Use computer-based information management systems
R12 Monitor and evaluate the quality of service provided
R13 Contribute to developing the recruitment business
R14 Review health and safety procedures in workplaces
R15 Improve the customer relationship
R16 Maintain effective working relationships
R17 Make sales presentations to existing and potential customers
R18 Monitor and solve customer service problems
R19 Assist clients to decide on a course of action
R20 Assist clients to plan the implementation of a course of action

 

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